Welcome to Woam Auction! 👋 We’re thrilled to have you as part of our global community. Before you immerse yourself in the exciting world of buying and selling unique items, we kindly ask you to read these Terms & Conditions in detail. These terms represent a legally binding agreement that establishes the rules for using our platform. By accessing our services, you confirm that you agree to these terms. Let’s dive in!

1. Introduction & Your Agreement 🤝

1.1 About Woam Auction

Woam Auction is an innovative online marketplace designed to connect buyers and sellers from around the globe. 🌍 Our platform facilitates the trading of a diverse array of unique items through both auction and direct sale formats. Whether you’re seeking rare collectibles, vintage treasures, or something entirely new, Woam Auction aims to provide a safe, reliable, and enjoyable space for transactions.

1.2 Accepting the Terms

By accessing or using Woam Auction, you agree to adhere to these Terms, our Privacy Policy, and any other policies we implement. This obligation applies to all users—whether you’re a registered member or simply browsing. Your continued use of the platform signifies your acceptance of these Terms. If you disagree with any part of these terms, please discontinue use immediately.

2. Eligibility & Your Account 👤

2.1 Age & Legal Capacity

To utilize Woam Auction, you must be at least 18 years old or the legal age of majority in your jurisdiction. By creating an account or browsing our site, you confirm that you meet these age requirements and possess the legal capacity to enter into this agreement. If you are underage, you must seek parental consent before using our services. 🧑‍🤝‍🧑

2.2 Account Registration

To participate as a buyer or seller, you will need to create a Woam Auction account. The registration process requires you to provide accurate and current information, including:

  • a. Full Name: Your legal name as it appears on your identification. 📝
  • b. Email Address: A valid email address for account verification and communication. 📧
  • c. Password: A strong password that you will use to log into your account. 🔑

You are fully responsible for maintaining the confidentiality of your account details and password and for all activities that occur under your account. If you suspect any unauthorized use of your password or account, you must notify us immediately to help prevent any further issues.

2.3 Account Termination

Woam Auction reserves the right to suspend or close your account at any time, with or without prior notice, if we suspect fraud, misuse, or non-compliance with these Terms. If your account is closed due to a violation, you may not re-register without our explicit permission. 🚫

2.4 Account Security

To protect your account and personal information, we recommend that you:

  • a. Use a unique password that is not used for other accounts. 🔒
  • b. Change your password regularly. 🔄
  • c. Enable two-factor authentication (if available). 📲
  • d. Log out from your account after each use, especially on shared devices. 🔐

3. The Woam Auction Process 🖼️

3.1 Listing Rules for Sellers

When you list an item on Woam Auction, you must adhere to the following guidelines:

  • a. Detailed Description: Provide a precise and honest description of the item’s condition, history, and any notable flaws or defects. 📋
  • b. Quality Images: Upload high-resolution images that accurately represent the item. Include multiple angles and relevant details to give potential buyers a comprehensive view. 📸
  • c. Legal Compliance: Ensure that your listings comply with all applicable laws, including customs and export regulations specific to your location. ⚖️
  • d. Timely Shipping: Ship the item promptly after the buyer has completed payment. If unforeseen circumstances delay shipment, communicate with the buyer immediately to maintain transparency. 🚚

3.2 Bidding Rules for Buyers

As a buyer, it is crucial to follow these rules to ensure a smooth bidding experience:

  • a. Do Your Research: Thoroughly read the full item description and examine all uploaded photos. Understand the condition and any potential issues before placing a bid. 🔍
  • b. Understand Bids Are Legally Binding: Once you place a bid, you enter into a binding contract to purchase the item if you have the highest valid bid at the auction’s end. 🔒
  • c. Financial Preparedness: Ensure that you have sufficient funds to cover the total cost of the item, including all applicable fees, taxes, and shipping costs before placing any bids. 💵

3.3 Reserve Price

Sellers have the option to set a secret reserve price on their listings. If the final bidding does not reach this reserve price, the item will not be sold. This feature allows sellers to protect their interests while still engaging buyers in a competitive bidding process. 📉

3.4 Buy Now Option

Some listings may come with a “Buy Now” option, allowing buyers to purchase the item immediately for a specified price. If a buyer opts for this, the auction will close, and no further bidding will occur. 🛒

4. Payments, Fees, & Taxes 💰

4.1 Payment Methods

At Woam Auction, we strive to offer a variety of secure global payment options to cater to our diverse user base. Supported payment methods include:

  • a. Credit/Debit Cards: Major credit and debit cards from reputable banks. 💳
  • b. PayPal: A popular online payment system that allows for secure transactions. 📲
  • c. Bank Transfers: Users may opt for direct bank transfers, subject to our verification process. 🏦

4.2 Our Fees

Woam Auction charges fees for various services rendered on the platform. These fees may include:

  • a. Listing Fee: A small fee for posting your item for auction or sale. 💵
  • b. Final Value Fee: A percentage calculated based on the sale price of the item; this fee is deducted at the time of the transaction. 💸
  • c. Promotional Fees: Optional fees for promoting your listing to increase visibility. For a detailed breakdown of our fees, please refer to our Fees & Payments Policy. 📈

4.3 Taxes & Duties

Users are responsible for all applicable taxes, duties, and customs fees related to their transactions. This includes:

  • a. Value Added Tax (VAT): Applicable in certain jurisdictions for bought and sold goods. 🏷️
  • b. Sales Tax: Local taxes imposed by authorities depending on the location of the buyer and seller. 🧾
  • c. Import Duties: Customs fees that may apply when shipping items internationally. It is advisable to consult with relevant authorities in your area to ensure compliance. 🌍

5. Shipping & Delivery 🚚

5.1 Seller’s Responsibility

The seller holds the responsibility for:

  • a. Proper Packaging: Ensuring that the item is securely packaged to prevent damage during transit. 📦
  • b. Timely Shipment: Shipping the sold item promptly after the buyer has completed payment. Sellers should inform buyers of any unexpected shipping delays. ⏰
  • c. Providing Tracking Information: Delivering a tracking number to the buyer once the item has been shipped, allowing them to monitor the shipping status. 📬

5.2 International Shipping

Shipping items across borders can become complex due to varying laws and regulations. Both buyers and sellers must understand and comply with local and international shipping laws:

  • a. Customs Regulations: Familiarize yourself with customs regulations in both the seller’s and buyer’s countries. 📜
  • b. Shipping Costs: Be transparent about any additional costs that may arise from international shipping, including duties, taxes, or insurance. 💼
  • c. Delivery Times: Inform buyers about potential delivery delays due to customs clearance or other international shipping factors. 📆

5.3 Return Policy

Sellers should outline their return policies within their listings. Common aspects include:

  • a. Eligibility: Specify under which circumstances items can be returned (e.g., defective items, incorrect item received). 🔁
  • b. Time Frame: State the duration within which buyers must initiate a return request, typically within a designated number of days after receipt. ⏳
  • c. Condition of Returned Items: Clarify that returned items must be in their original condition and packaging. 📦

6. Dispute Resolution & Legal Matters ⚖️

6.1 Buyer Protection

If an item is not received, is significantly different from its description, or is damaged upon arrival, buyers have the right to file a dispute within 14 days of delivery. This protection aims to ensure a fair marketplace for all users. 🛡️

6.2 Amicable Resolution

We encourage buyers and sellers to resolve disputes directly and amicably. Communication is key! 📞 Woam Auction can act as a mediator to facilitate discussions and help find a solution that satisfies both parties.

6.3 Arbitration & Governing Law

All disputes that cannot be resolved amicably will be settled through binding arbitration. This agreement is governed by the laws of Finland, regardless of where you are located. Users agree to submit to the jurisdiction of the courts of Finland for any disputes that may arise. 🏛️

6.4 Limitation of Liability

To the fullest extent permitted by law, Woam Auction is not liable for any indirect, incidental, or consequential damages arising from your use of the platform or any transactions conducted. ⚠️

7. Prohibited Activities & Content 🚫

7.1 Illegal Items

The sale of counterfeit, stolen, or illegal items is strictly prohibited on Woam Auction. This includes items that infringe on intellectual property rights. For a complete list of prohibited items, please refer to our Prohibited Items Policy. ❌

7.2 Fraudulent Behavior

Any attempt to manipulate auctions, engage in shill bidding (bidding on your own item to inflate its price), or violate any local or international laws will result in immediate suspension of your account and may lead to further legal action. 🚨

7.3 Policy Enforcement

Woam Auction reserves the right to monitor, investigate, and take appropriate action against any user who violates these Terms. Actions may include account suspension, deletion, or reporting to authorities. 📋

8. Intellectual Property & Your Content ©️

8.1 Woam Auction Property

All logos, trademarks, and software on our platform are the property of Woam Auction or its licensors. You may not use these elements without our explicit permission. 🛡️

8.2 User-Generated Content

By posting content (such as photos of your items), you grant Woam Auction a worldwide, royalty-free license to use, reproduce, and display that content on our platform and in our marketing materials. This helps us promote our marketplace and the unique items available. 📢

8.3 Content Removal

Woam Auction reserves the right to remove any content that violates these Terms or our policies, without notice. This includes content that is deemed offensive, inappropriate, or that infringes on the rights of others. ❎

9. Privacy & Data Protection 🔒

9.1 Privacy Policy

Your use of our platform is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. We take your privacy seriously and are committed to safeguarding your information Privacy Policy. 🔍

9.2 Data Compliance

We comply with global data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. This ensures that your data is handled with the highest standard of care and consideration Cookie Policy. 🌐

9.3 Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, resolving disputes, and enforcing our agreements.

9.4 Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please acknowledge that no online platform can guarantee complete security. 🔐

10. Modifications 🔄

Woam Auction reserves the right to update or modify these Terms at any time. We will post any changes prominently on our website, and they will be effective immediately upon posting. Your continued use of the platform after these changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically to stay informed. 📅

10.1 Original article version

As Woam Auction is an international 🌍 online auction marketplace platform, we inform you that the original article is written in English and the translation into other languages ​​does not replace or affect the original in English. 🌐

11. Contact Us 📞

If you have any questions, comments, or concerns about these Terms, please reach out to us:

  • 🌐 Website: www.woamauction.com
  • 📞 Email: info@woamauction.com
  • 📧 Phone: +358 465955006

Thank you for being a part of Woam Auction! We’re excited to facilitate your buying and selling experiences! Happy bidding! 🎉